If you are interested in discovering the beauty of Halong Bay on one of our sumptuous vessels, please leave your phone number below to get a call back from one of our specialists. Alternatively, please send us your enquiry via Whatsapp, Viber, Zalo or Facebook Messenger or contact our hotline +84906 099 606

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FAQs

Why to choose Halong Bay?

Halong Bay is famous for its drowned karst landscape and has been inscribed twice by UNESCO as a World Heritage site for its universal values of landscape, geology and geomorphology. With cruises operating daily - including overnight and day trips - Halong is the most famous of the bays located in this region. It is a 2.5 hour drive from Hanoi.

 

Why do we need to transfer to Paradise Explorer for some of the 3 Days and 2 Nights itineraries?

All guests taking the 3 day 2 night itinerary are required to transfer to the Paradise Explorer boat during the 2nd day as the sites to be visited are further away to reach and is easier to access using the smaller boat.

 

Is it safe for pregnant women and children?

Yes, all cruises are safe for pregnant moms and children. In the unlikely event of any emergencies, the cruise teams on board are ready to help and can call on a speedboat to safely go back on land to transfer the guests to the nearest hospital.

 

Do we have Wi-Fi onboard?

Wi-Fi is available in our cruises’ restaurants and bars, but its connection can be unstable due to the geography of Halong Bay.

 

What is the difference between all the Paradise boats?

Paradise Cruises offer a diverse option of cruising for different types of travellers.

The Paradise Luxury is our most popular cruise accommodates most of our visitors of Halong Bay. This boat is perfect for adventure travellers, couples, families, and friends who want to get a general overview of what Halong Bay is about.

At a category above is the Paradise Peak, which a lot of people consider as a floating boutique hotel in Halong Bay. Guests who stay on this boat are usually couples or families who want to have a more private and quiet cruising to enjoy with their loved ones. The itinerary is more relaxed, and the service is more upscale as each suite has its assigned butlers. This is also a smaller boat, with only 8 suites in total.

The Paradise Luxury, Peak are traditional Vietnamese junk boats, made of wood, and luxuriously decorated in a classic way. Paradise Luxury has 15 cabins each, while Paradise Peak has 8 suites in total.

The Paradise Elegance is Halong Bay’s biggest steel boat to date with five-star amenities and service, with a total of 31 cabins. This boat is perfect for couples, families, and groups of friends who want to see Halong Bay from a higher perspective and who enjoy cruising in a more modern environment.

Depending on the needs, the interests, and the budget of the guests, there is a perfect boat to cruise in Halong Bay.

 

If I get seasick, is it okay to continue cruising?

Yes, you can continue to cruise even when you get seasick. Our cruise team on board are ready to help you out with anything and have been trained to treat seasickness.

 

Is there any food available for kids and for vegetarians?

Yes, our highly-experienced executive chefs together with their kitchen teams have created a diverse set of menus for different needs from vegetarian, pescatarian, kid’s menus, and even vegan menus to accommodate all kinds of diets.

 

How long does it take to drive from Hanoi to Halong?

It takes about 2.5 hours of driving from Hanoi to Halong and back. All shuttle buses and private transfers leave Hanoi Old Quarter at around 9am and arrive in Tuan Chau at around 11:30am.

 

 

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